Rtech is a diagnostics system that can diagnose most heavy duty and medium duty diesel engines.
We offer a revolutionary service called Virtual Technician. When a mechanic is using our
diagnostic machine to diagnose a particular engine/truck, there may be instances where the
mechanic cannot find a solution to a problem in the engine/ truck. If the mechanic is in this
situation, our virtual technicians can connect to the diagnostic computer remotely and diagnose
the engine/truck for the mechanic. this is all included in the monthly price. Our virtual technicians
can communicate with the mechanic/tech through video chat, live chat, and over the phone
Virtual technician on standby for you:
Our OEM certified technicians are ready to help tackle any diagnostics roadblocks you or your
team may encounter. Connect with a Virtual technician with a click of a button on your
Diagnostic machine or give us a call with the provided phone number. Diagnostics has never
been this easy!
Engines the Diagnostics machine can support:
• CASE NEW HOLLAND
• JOHN DEERE
• CASE INTERNATIONAL